If you need to buy an electronic item in Turkey, i offer you not to buy it from TeknoSa. They have a terrible after sale support service. I bought a printer/scanner/copy machine from them and it gives several errors about the cartidge. Despite of my e-mails or phone calls i could not recieve the technical support that i need. I had to wait 5 to 10 mins to reach the client executive. 

I think they believe that their service ends along with selling the good.

5 TO 10 minutes to get a client executive, that is actually pretty good, in average with any of the big name technical support centers that is a good response time, I´ve waited 30 minutes on the IBM line, 75 minutes with Toshiba, 25 with HP and I can go on. 

Thats why, people, buy something cheaper, invest into a new young brand. Let the monsters go together with their service line.

that is why I work for a small company, I am technical support and my customers do not wait more that 2 rings on the line.  I worked for the big corporates but it was too impersonal.

Crowds or masses dont realize that they pay for the brand not for the product itself. All the goods are made in ChIAn anyway. By using or wearing popular brands you are making a free advert for them.

Most UK info lines are directed to India, so when you call to your service line you are actually talking to someone in India.

well lemon I can safely say the product I support is made here in Canada and when my customers have a problem with the software their calls are not routed to India, you get me on the line

I wish that the big companies see the error in routing calls to India is not good for buisness and may actually ruin their reputations

How about Dutch phone calls being routed to Turkey? There is an growing group of Holland-born Turks who move to Turkey, and make a living there in call centres. Compared to Holland the employer has to pay them less money, but workers can actually buy more from the money they get there. They don´t have Turkish accents, so most people in Holland have no idea that this is happening. It hasn´t been bad for business either. Routing calls to India in itself is not bad, but the way in which it is done now just suck. The whole system of phone-service for most big companies suck. Press 1, press 2, please hold, press me one more time baby!

I will disagree, routing calls to India is a bad thing.  We have qualified people that louses their jobs because of this, why because the labour force is being paid way less in India than other countries and yes there is a noticable accent with the agents in India.  I was even told "sorry we do not give French support to North America customers" and the guy sounded like Apou from the Simpsons.  That is why my company is doing everything to keep me, so my customers calls do not get routed to India when they have to deal with IBM

People do loose jobs when companies outsource, however it doesn´t necessarily hurt your economy.  If these companies can pay for cheap labor they can invest their gains back into growth.  If your fortunate to benefit from this growth, typically this means higher paid jobs.  We have seen a slight rise of demand of pay from these countries who provide technical, customer service type support.  They are no fools and clearly understand what other markets are paying. My frustration is not being able to understand what they are saying, when I do finally get someone one the other line.