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Travelling to Turkey

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Moderators: libralady, sonunda
Beware of hotelnetworkturkey.com
1.       ninja
157 posts
 11 May 2008 Sun 08:21 pm

Possible fraud!!
I had made a reservation of hotel room through the hotelnetworkturkey.com. They charged immediately on my credit card and then after 10 mintues told me that the hotel was full and so they would cancel the payment. In fact they processed the payment without stopping it.
I was able to contact the hotel that I picked and they said there was no business between the hotel and the above website.
I sent emails for inquiries and asked for refund but there was no response. There is also fake info about some of the hotels for example room rate with half-board service that the hotel is not providing.
Don't know where I can make complaints and appeal to...
Anyway, be careful, folks!

2.       libralady
5152 posts
 11 May 2008 Sun 09:06 pm

Thank you for posting this information.

3.       Chantal
587 posts
 11 May 2008 Sun 09:30 pm

Maybe it should be changed into a Sticky tread...

4.       libralady
5152 posts
 11 May 2008 Sun 09:36 pm

Quoting Chantal:

Maybe it should be changed into a Sticky tread...



I totally agree.

5.       Deli_kizin
6376 posts
 11 May 2008 Sun 09:51 pm

Consider it done

6.       girleegirl
5065 posts
 12 May 2008 Mon 05:01 am

Ninja, your credit card company can help you. Contact them and give them all the information and they should be able to get the charges reversed.
Thanks for posting this and good luck!

7.       ninja
157 posts
 12 May 2008 Mon 03:09 pm

Thanks a lot, folks!
The hotel that I picked from the website would help me find out how to get the refund. They are also trying to contact the web admin.

8.       serhattugral
210 posts
 12 May 2008 Mon 03:32 pm

Do not depart from everybody knows: booking.com

9.       Saskia1970
70 posts
 12 May 2008 Mon 04:33 pm

Quoting serhattugral:

Do not depart from everybody knows: booking.com



Why not? Can you explain more, with examples?

10.       teaschip
3870 posts
 12 May 2008 Mon 06:29 pm

Quoting ninja:

Thanks a lot, folks!
The hotel that I picked from the website would help me find out how to get the refund. They are also trying to contact the web admin.



Ninja,
I know here in the states we have what's the BBB "Better Business Bureau". A place you can file complaints about businesses. It's also a good way to see how reputable a company is through the BBB. Not sure if you have anything like that where you live. Good Luck!

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