Trudy, organizations are run by people and they are supposed to make mistakes like anything handled by humans and I am not naive enough to claim that the aformentioned organizations are racist institutions.
It is however, those institutions´ responsibility to make sure that mistakes, ommissions and misconducts of this sort are thoroughly investigated. After all, misconduct is unfortunately a frequently observed aspect of human character. When investigations point out to an omission or an offense then those institutions must disassociate themselves from the mistakes of the persons involved in it by offering compensations, making formal apoligies, and by either prosecuting or punishing the perpetrators depending on the nature of the offense.
As you may have noticed I wrote those institutions and those persons. Because we are not talking about a single mistake committed by a single person instead we are talking about a chain of omissions, misunderstandings, and an utter lack of sympathy. Telephone conversations further denote to the presence of ethnic prejudices.
From a legal point of view, there is a death the cause of which must be investigated. There is suspicion over the roles of the family, emergency service and the police. In any modern country, this incident is stringently analyzed and investigated with an eye to establishing justice.
Therefore, I don´t have to restrain my thoughts when talking about possibilities. I am sure about the presence of some sort of omission and I believe any seasoned prosecutor would leave all doors open when handling a case like this with multiple potential culprits.
Edited (1/15/2010) by vineyards
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